When dealing with Amazon, go first to the "Customer Service" page. Either way, you'll want to have the order number handy. If it didn't go through the facility and was sold by a third-party seller, contact the seller directly. If the package arrived at an Amazon facility or the carrier facility, contact Amazon with the delivery complaint Amazon also has a page with carrier contact info if you'd like to reach out to the carrier directly. Who should you call? Consult your tracking information. If your Amazon package hasn't arrived after those 48 hours, you should either contact Amazon to report the missing package, or get in touch with the carrier or third-party seller. In 'rare cases,' Amazon packages show as delivered up to 48 hours prior to their actual arrival. If you're within that window, wait to see if your order shows up - it could still be en route. In "rare cases," Amazon packages show as delivered up to 48 hours prior to their actual arrival. If your Amazon package shows as delivered but you can't find it, don't panic! Amazon recommends first checking the delivery details - ensure the address is correct, check the porch or garage, and see whether one of your neighbors accepted your order.
Amazon my orders status check how to#
How to Report a Missing Package to Amazon The only real exception should be standard international shipments, and perhaps certain items sold by Amazon Marketplace sellers. Most Amazon orders are trackable once the packages have shipped. SEE ALSO: How to Get an Amazon Refund for a Late Delivery If you'd rather not have Amazon take photos of your property, you can opt out by contacting customer service. It'll send you a photo to confirm the delivery has been made when a package is left unattended. Note that map tracking is disabled for wish list or gift orders to protect the recipient's privacy.Īmazon Photo on Delivery is another shipping service that can come in handy.
Amazon my orders status check driver#
You can then see the remaining number of stops the driver has before the delivery arrives at your door. On the day of delivery, click "Track package" from your Amazon account, shipment confirmation email, or the notification on Amazon's app. Looking for something more robust? Amazon Map Tracking is a feature that allows you to track the real-time progress of select packages delivered by Amazon. I’m guessing if everybody did this, it would actually force Amazon to try and improve their delivery system.Amazon Map Tracking allows you to follow the real-time progress of select Amazon packages.įor delivered packages, you can also see delivery info and specifics on where the package was left: for example, "near the front door" or "inside the residence's mailbox." Keep in mind this may be dependent on the delivery person noting such details, so not every shipment may have this crucial information. With that said, DEFINITELY don’t lie and DON’T abuse Amazon’s generous policy or it will go away forever and they will raise their prices and the annual cost of Prime. See Also: Here’s How to Make an Amazon Return After 30 Days How Often Can I Do This?įortunately, you won’t need to do it very often, but I don’t see why you couldn’t try it every time an item doesn’t arrive on time.Īfter all, you’re paying for the 2-day shipping service so it’s smart to hold Amazon’s feet to the fire if they’re not holding up their end of the bargain. I’m wondering if anybody reading this has had success with this hack that ISN’T a Prime member? It probably also helps if you order a lot from Amazon and have been a Prime member for at least a couple years. I’ll either sell it stuff on eBay or find a different use for it. Sure enough my stuff arrived 3 days late. Once Amazon refunded my order, I was NEVER asked to mail back the stuff that came late. See Also: Amazon Actually Lets You Keep Some Items You Try to Return Do I Have to Return Items After They Arrive? It’s been my experience that they’ll immediately offer to refund your account (in the form of a gift card) or original form of payment.
Tell them, “Won’t need it then, please refund my account NOW, thank you.” They’ll first tell you when your stuff is suppose to arrive, and ask that you contact them again if it still hasn’t arrived. I suggest waiting at least 24 hours late before you contact Amazon. Here’s how my chat went the other day when I made this hack work… The best way to score a refund is to start a Live Chat session with Amazon and let the rep know your item is late.
Here’s how you can quickly score an instant refund from Amazon when your package is late. It’s especially unfortunate since you’re paying for the Prime service, and in many cases actually need the stuff quickly, which is why you ordered from Amazon in the first place. And it kinda sucks as Amazon packages seem to be arriving late more frequently these days. As I’ve discussed before, Amazon is having a hard time getting stuff to you in the 2-day Prime shipping window.
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